Privacy Policy

Agencja Celna Terminus E.S. Grygatowicz Szumowska sp.j. respects users’ right to privacy. We take particular care to protect personal data and apply appropriate technological measures to prevent third-party interference with users’ privacy. We want every Internet user making use of our services and visiting our websites to feel completely safe.

Dear User

Since 1 January 2021, the UK General Data Protection Regulation (“UK GDPR”), together with the Data Protection Act 2018, has applied in the United Kingdom. These laws govern the protection of natural persons in relation to the processing of personal data and the free movement of such data.

We process personal data in accordance with:

  • Article 6(1)(a) UK GDPR – consent (where you have given clear permission for us to process your data for a specific purpose),
  • Article 6(1)(b) UK GDPR – contract (where processing is necessary for the performance of a contract or to take steps prior to entering into a contract),
  • Article 6(1)(f) UK GDPR – legitimate interests (where processing is necessary for our legitimate business purposes, provided these are not overridden by your rights).

Where data is processed for marketing purposes, we will always require your explicit consent.

What data are we referring to?

We mean personal data collected while you use the website of Agencja Celna Terminus (www.acterminus.pl) and the services within its subdomains, including data stored in cookies.

If you are an active user of our CRM system at www.crm.acterminus.pl:

  • We will process data such as your name, company name, address, position, phone number, or email address for the purpose of creating and maintaining an account for the duration of the contract/service.
  • We take all possible steps to protect you and your data and ensure that they are:
    a) processed lawfully,
    b) collected for specified, lawful purposes and not processed further in ways incompatible with those purposes,
    c) accurate, adequate, and kept in a form that permits identification for no longer than necessary for the stated purposes.

Who will be the controller of your data?

The controller of your personal data is:
Agencja Celna Terminus, ul. Octowa 26, 15-399 Białystok, Poland.

Recipients of your data may include:

  • entities directly involved in fulfilling your order,
  • our accounting service providers,
  • courier and postal companies (for delivery of contracts, certificates, or promotional materials),
  • subcontractors providing legal, marketing, IT, or accounting services.

Your personal data will be stored as long as necessary for business planning and performance of services, or until such processing is no longer required.

You have the following rights under the UK GDPR:

  • access to your personal data,
  • rectification, erasure, or restriction of processing,
  • objection to processing,
  • data portability where applicable,
  • the right to lodge a complaint with the UK supervisory authority.

Supervisory Authority

If you have any concerns about the way we handle your personal data, you can contact the Information Commissioner’s Office (ICO):

  • Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom
  • Helpline: 0303 123 1113
  • Website: https://ico.org.uk

Lawful Bases for Processing

We rely on the following lawful bases for processing personal data under the UK GDPR:

  • Consent – when you have freely given your consent for us to process your personal data for a specific purpose (e.g. newsletter subscription).
  • Contract – when processing is necessary to perform a contract with you, or to take steps at your request before entering into a contract.
  • Legal obligation – when we need to comply with a legal requirement (e.g. record-keeping for tax or customs purposes).
  • Legitimate interests – when processing is necessary for our legitimate business interests (e.g. improving our services, preventing fraud), provided your fundamental rights do not override those interests.

International Data Transfers

As our company is established in Poland (an EU member state), personal data of UK residents may be transferred to the European Economic Area (EEA).

  • The UK Government has recognised the EU and EEA as providing an adequate level of data protection. This means transfers of personal data from the UK to Poland are permitted without additional safeguards.
  • If we transfer your data outside the UK and the EEA (e.g. to service providers located in third countries), such transfers will only take place where:
    • the UK has issued an adequacy regulation for that country; or
    • we have implemented appropriate safeguards, such as International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses (SCCs) approved for UK use.

You may request a copy of the safeguards we use for international transfers by contacting us (see the Contact section).

Why do we process your data?

We process data in order to:

  • tailor website content and materials to your interests,
  • ensure the security of our services, including detecting bots, fraud, and abuse,
  • in some cases, apply profiling to adapt content and advertising to your preferences (profiling is automatic but does not affect decisions producing legal or similarly significant effects),
  • carry out analytics and measurement to improve our services.

Data storage period

Personal data will be retained only as long as necessary to achieve the purposes for which it was collected, or as required by law. Where processing is based on consent, data will be stored until that consent is withdrawn.

Mailing and Personal Data

When subscribing to our newsletter, you provide personal details such as your name and email address and must consent to their use for the purposes of Agencja Celna Terminus.

  • Consent for marketing purposes is entirely voluntary.
  • You may access, correct, or withdraw your data at any time.
  • Data is processed to send promotional and informational materials, offer products, conduct market research, and organise promotions and competitions.

Cookies and Similar Technologies

We and our partners use cookies and similar technologies on your device. These may include:

  • Essential cookies – required to provide services.
  • Security cookies – used to detect fraud and abuse.
  • Performance cookies – gathering usage statistics.
  • Functional cookies – remembering your preferences.
  • Advertising cookies – delivering targeted ads.
  • Statistical cookies – compiling aggregated reports.

You can manage cookies through your browser settings. Restricting cookies may impact functionality.

Further information can be found at:

How we secure data

We use secure SSL protocols and implement appropriate technical and organisational measures to protect your information in line with UK GDPR and the Data Protection Act 2018.

Right of Choice

You may choose how and to what extent you use our services and share information about yourself. Subscribing to the newsletter is voluntary and you may unsubscribe at any time.

We will notify users of any material changes to this Privacy Policy.

Prohibited Content

Our website does not host unlawful content, material inciting hatred, pornography, or content that is offensive or contrary to generally accepted standards of morality.

User Guidance

  • The data you provide in our newsletter form is known only to you and Terminus. We guarantee it will not be disclosed to third parties.
  • Always exercise caution online. Some individuals may attempt to obtain your data fraudulently. Verify who is asking for your information and which organisation they represent.